CANCELLATION POLICY

My studio space is created with intentional policies that support me doing my best work. I reserve the right to decline future appointment requests if a client is unable to respect my policies, business, or time. By booking an appointment, you are agreeing to all policies, including cancellation policy. I understand that sometimes things come up and you may need to cancel. If you are unable to make your appointment, please provide at least a 24 hour notice to Kate Cannon at (541) 321-0174. All clients are required to have a card on file. I have a cancellation fee of 50% of service amount within 24 hours of the scheduled appointment, and 100% for no-shows. Sickness: If you have a fever within 24 hrs of appt. or are exhibiting any signs of COVID-19 or other illness including chills, cough, difficulty breathing, fatigue, body aches, headache, sore throat, congestion, nausea, vomiting or diarrhea, you MUST cancel your appointment. If you come to your appt with any of these symptoms, I will cancel your appointment on the spot, and charge 100% your service amount. Lateness: If you are more than 20 minutes late, it is considered a no-show and your appointment is considered cancelled and 100% of the service cost will be charged. Clients that no-show 2 times will be banned from booking.